Frequently asked questions
Pick the plan that’s right for you and order online by midnight on Thursday. Be sure to tell us about any allergy or dietary restrictions you have. We cook, cool and package your meals, refrigerate them overnight, and personally deliver to your home or office the following Monday.
There is a $3.99 weekly delivery fee and a $10 setup fee that will be charged one time for the insulated bag and cooling paks. We will exchange bags with your meals for the following week. Make sure each week you save the cooling packs for reuse. A $4 per cooling pack fee will be charged to your card for each cooling pack that is not saved for reuse.
We currently deliver within 90 miles of Newark, DE 19713.
Your menu selections can be made weekly through our Customer Portal. Upon signing up for a meal plan subscription you will receive an email inviting you to your very own customer portal. Here you have access to your invoices, can change delivery address, payment information and more! Simply log on, make your selections, and wait for your Monday delivery to arrive. That’s it! You will recieve an email weekly to make your menu selections
For now we are strictly delivering. Keep an eye out soon for future pickup availability.
We accept all major credit cards. We do not accept personal checks or cash.
We recommend that someone be available to refrigerate your meals as quickly as possible. However, we pack each delivery with cooling gel packs to help maintain temperature. We do ask that if you know ahead of time you will not be home to accept delivery to leave a cooler outside to ensure freshness for extended periods of time.
Every meal is refrigerated overnight and packed with cooling gel packs to maintain proper temperatures during delivery. We use custom insulated bags to pack and deliver your meals. Each bag is fitted with a beverage carrier, double strapped carrying handles and a front pocket for everyday use!
We recommend consuming all meals within 7 days to maintain the highest quality of the ingredients but YES, meals may be frozen and reheated at another time.
We do our best to cater to everyone’s allergies and dietary restrictions. Please contact us in advance of ordering to ensure we can create a meal that is perfect just for you!