Frequently asked questions
Pick the meals or plan that’s right for you and order online by midnight on Thursday. We cook, cool and package your meals, refrigerate them overnight, and personally deliver to your home or office the following Monday.
There is a $6.99 weekly delivery fee. Each week you order, make sure your meal bag and ice packs are placed outside by 8:00 am Monday. We will exchange bags with your new meals and bag. Make sure each week you save the cooling packs for exchange with your bag.
We currently deliver within 90 miles of Newark, DE 19713.
Your menu selections can be made weekly through our Customer Portal. Unless you sign up for a meal plan, you will have to checkout with new meals each week. After your first order you will receive an email inviting you to your very own customer portal. Here you have access to your invoices, can change delivery address, payment information and more! Simply log on, make your selections, and wait for your Monday delivery to arrive. That’s it! For all meal plan subscriptions, you will receive an email weekly to make your menu selections 2 days prior to the plan renewing.
For now we are strictly delivering. Keep an eye out soon for future pickup availability.
We accept all major credit cards. We do not accept personal checks or cash.
We recommend that someone be available to refrigerate your meals as quickly as possible. However, we pack each delivery with cooling gel packs to help maintain temperature. We do ask that if you know ahead of time you will not be home to accept delivery to leave a cooler outside to ensure freshness for extended periods of time.
Every meal is refrigerated overnight and packed with cooling gel packs to maintain proper temperatures during delivery. We use custom insulated bags to pack and deliver your meals.
We recommend consuming all meals within 7 days to maintain the highest quality of the ingredients but YES, some of the meals may be frozen and reheated at another time.
We currently do not create menus based around individual dietary restrictions and allergies. Please review each menu item in regards to Gluten & Dairy.